Frequently Asked Questions

*we cannot recommend products for specific conditions. please consult your primary care physician or wellness practioner before using aceso to make sure it is right for you.

ARE THESE PRODUCTS LEGAL?

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Yes, all of the hemp extract that we use tests below the US legal limits of .03% THC. To learn more about the difference between hemp and marijuana, click here.

WHERE CAN ACESO BE SHIPPED?

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We source our hemp from farms in Europe, because of this we are able to ship throughout the US and to most countries in the world. Before ordering, please make sure that your country allows the import of cannabinoid products.

WILL I FEEL HIGH?

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Aceso products are non-psychoactive. However, they interact with everyone’s endocannabinoid system differently. You might notice a slight shift in mood, or slight physical effects.

DOES ACESO UTILIZE ISOLATES?

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No. We only use whole plant hemp extracts in all of our products. To learn more about the difference between whole-plant and isolate, check out our Education Page.

WHAT IS A SERVING?

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A serving may be different depending on your desired outcome, but for our products we have set a serving size between 5mg and 7.5mg of cannabinoids. Aceso recommends starting with 3 sprays (5mg) or one sachet (7.5mg). As always, we encourage you to work with your caregiver to determine the appropriate amounts.

WHAT IS THE DIFFERENCE BETWEEN HEMP SEED OIL AND HEMP EXTRACT ( STALK + STEM)?

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Not all hemp oil is created equally. You may see various products at your local grocer or online that say that they use hemp as one of the main ingredients. This can be misleading as these products contain no measurable active therapeutic ingredients.

ARE ACESO PRODUCTS MADE IN THE USA?

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Yes. All of our products are made and distributed from our office in Denver, Colorado.

HOW LONG WILL IT TAKE ME TO RECEIVE MY ORDER?

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For shipping within the United States you should expect to receive your product within 3-5 business days. You will receive an email that contains your order details along with the tracking information.

DO ACESO PRODUCTS CONTAIN CANNABINOIDS?

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Yes. We use whole plant hemp oil in all of our products which naturally contains cannabinoids including CBD. In addition, our products also contain trace amounts of other cannabiniods and terpenes.

I WOULD LIKE TO RETURN A PRODUCT; HOW DO I DO THIS?

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To return a product, reach out to us on our contact page. We cannot accept products that have been opened or tampered with and you must have a proof of purchase.

I WOULD LIKE TO SELL ACESO, HOW DO I BECOME A RETAILER?

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If you are interested in becoming a retailer, please click here and tell us a little about yourself.

WILL ACESO WORK FOR ME?

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We do not make any promises that our products will work for specific conditions. We recommend that you follow the directions on the container and use for at least two weeks to see best results as some people need to prime their endocannabinoid system.

DO YOU LAB TEST YOUR PRODUCTS?

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Yes, we lab test all of the hemp extract and batch test all of our products. To see the latest lab test results, click here.

WILL I PASS A DRUG TEST?

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Our proprietary blend contains trace amounts of cannabiniods that could show up on more in-depth drug tests. It is up to the consumer to understand what they may be screened for. We cannot guarantee that you will pass.

DO ACESO PRODUCTS HAVE THC IN THEM?

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All Aceso products have THC levels lower than US legal limits of .03% THC.
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